Refund Policy

Last Updated: May 2026

This Refund Policy explains how refunds are processed for purchases made on FinzoPay (www.finzopay.live).

1. Refund Eligibility

Refunds are applicable if:

• Your return request is approved
• The product is out of stock after payment
• The order is cancelled before shipping
• Duplicate payment occurred

2. Refund Process

Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund. If approved, the refund will be initiated to your original payment method.

3. Refund Time

Refunds are typically processed within 5 to 10 business days, depending on the payment provider or bank.

4. Partial Refunds

Partial refunds may be issued in case of missing items, damage due to customer misuse, or non-original packaging.

5. Shipping Charges

Shipping charges are non-refundable unless the return is due to a wrong or defective product delivered by FinzoPay.

6. Contact Us

For refund-related queries, contact us at:
Email: support@finzopay.live